All Bookings are only confirmed with a 50% deposit. You will be
forwarded a Deposit receipt confirming all your accommodation details
& advising the date for your final payment.
For Non Peak Times – 30 days notice of cancellation is required for a
deposit refund. There is a $50 per unit cancellation charge.
For Peak Times – deposits are not refundable, unless Jaspers Apartments can be re-booked for the period.
For Group Bookings –60 days notice of cancellation is required for a deposit refund. There is a $200 cancellation charge.
For Non Peak Times – 30 days prior to accommodation date.
Peak Times – 60 days prior to accommodation date.
Schoolies – 60 days prior to accommodation date.
Group Bookings – 60 days prior to accommodation date.
For Peak Times – $1000 per unit will be pre-authorised against a
credit card number. This is credited back after 10 days following the
cleaners & security report.
For Non Peak Time – $500 per unit will be pre-authorised against a
credit card number. This is credited back after 10 days following the
cleaners & security report.
Group Bookings – $4000 will be pre-authorised against a credit card
number. This is credited back after 10 days following the cleaners &
security report.
By proceeding with your booking you agree to Jaspers Apartments Terms
& Conditions and to the pre-authorisation of your credit card held
against any damages or security issues without exception.
Jaspers Apartments or any part hereof, shall not be used for any
purposes, other than exclusively for residential accommodation. No more
than the number of persons per unit listed below are to be accommodated.
2 Bedroom – 4 Persons. 3 Bedroom – 6 Persons
Should this condition be breached the premises must be immediately vacated and the extra person paid for.
Enjoy Jaspers Apartments, however please be respectful of our neighbours.
For the comfort of neighbours no noise should be audible outside the
property after 9.00pm and before 7.30am. Additionally if the police or
security are called or your group is warned for noise more than once
your bond will be forfeited and you will be evicted.
Please put all the outside/garden furniture back where it was originally located.
If you are eating in the Cabana, please ensure that all your crockery, cutlery & glasses are put back in each unit where they
belong.
Your unit has a washing machine and a dryer. You also have 1-2 drying racks in your Apartment.
Please ensure that the gas is turned off, when you have finished using the barbecue.
The barbecue must be cleaned before you leave Jaspers Apartments. Cleaning products are kept below the barbecue.
Do not make any changes to the set-up of the TV; this includes changing any of the cables or the settings on the remotes.
The garbage (Red Lid) and recycling (Yellow lid) bins are to the right of the property. Please ensure that you dispose of all your garbage before you checkout.
All Breakages and Damage to the units must be reported immediately. The repair will be charge to your bond. Any excessive cleaning, cleaning of carpets or rubbish removal will be charged to your bond.
We are dog friendly, we do not take cats or birds.
This is only by prior agreement with us. Please let us know that if you are bringing a dog before your arrival.
We generally only take one dog per guest and don’t take pets
during peak seasons, ie long weekends.
Jaspers Garden Apartments (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
When you make an accommodation booking with us through our website www.jaspersgarden.com.au, we will collect the following information:
– Name
– Phone number
– Email address
– Whether you are bringing a dog
– Credit card details (stored securely by our third-party provider: Fat Zebra)
We collect your information for the following purposes:
– To manage and confirm your accommodation booking
– To contact you regarding your booking
– To meet any special requirements (e.g. if you are bringing a dog)
– To comply with our legal and financial obligations
– To send you promotional communications about our accommodation and services (you can opt out at any time)
– Personal booking information is stored securely and retained for 7 years in line with Australian record-keeping requirements.
– Credit card details are not stored by Jaspers Garden Apartments. They are handled and secured by Fat Zebra.
– We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.
We do not sell or rent your personal information. We may share your data only with:
– Escapia (for booking management) and Fat Zebra (for payment processing)
– Service providers or contractors where necessary for business operations (bound by confidentiality obligations)
– Government authorities if required by law
– We may use your email address to send you updates, promotions, and news about Jaspers Garden Apartments.
– You may unsubscribe from marketing emails at any time by following the unsubscribe link or contacting us directly.
– Our website uses Google Analytics to help us understand how visitors use our site and to improve user experience.
– Google Analytics may collect information such as your IP address, browser type, and pages visited.
– You can manage or disable cookies through your browser settings.
You have the right to:
– Access the personal information we hold about you
– Request corrections if your information is inaccurate
– Withdraw consent for certain uses of your information
Requests can be made by contacting us directly (see contact details below).
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Jaspers Garden Apartments
32 Fingal Street
Brunswick Heads NSW 2483
Australia
Email: info@jaspersgarden.com.au
Phone: 0499 681 909
.